Return Policy

At PCA Peculiar Custom Autos, we recognize the significance of the decision involved in purchasing a vehicle and prioritize ensuring your complete satisfaction with your investment. Below, we outline the details of our return policy:

Return Period:

Customers are afforded a 3-day return period from the date of delivery to assess their purchase. Should any dissatisfaction arise within this timeframe, customers are eligible to initiate a return.

Return Process:

To initiate a return, customers are required to promptly contact us within the stipulated return period and furnish a written explanation for their decision. Our team will then facilitate the return process, offering guidance and necessary assistance as needed.

Return Condition:

Vehicles must be returned in their original condition, devoid of any additional damage or modifications. Any damage incurred during the return shipping process shall be the responsibility of the purchaser.

Refund Process:

Upon receipt and inspection of the returned vehicle, we undertake to process refunds in accordance with the terms outlined in the purchase agreement. Refunds will be disbursed within 3-4 days following the receipt of the returned vehicle, provided it meets the conditions stipulated in our return policy.

Exclusions:

It is important to note that certain exclusions may be applicable to our return policy, particularly for vehicles sold for parts or in as-is condition. These exclusions will be explicitly communicated to customers at the time of purchase.

For further information or assistance, please do not hesitate to contact our customer support team via PCA@theone2know.com